Question 1

What is a Prepaid Gift Card and how does it work?

Accepted Answer

A Prepaid Gift Card is a fixed-value card preloaded with funds. You can use it anywhere the card network is accepted, just like a debit card.

Question 2

How do I check my card balance?

Accepted Answer

You can check your balance anytime on this website by entering your card number and security code on the Check Balance page, or by calling 727-833-4219.

Question 3

What do I do if my card is lost or stolen?

Accepted Answer

Call Customer Care at 727-833-4219 right away. We can deactivate the lost card and issue a replacement with your remaining balance transferred.

Question 4

Are there any fees associated with my card?

Accepted Answer

Some cards may include a purchase fee at the time of sale. There are no monthly maintenance fees during the standard validity period.

Question 5

Can I use my card for online purchases?

Accepted Answer

Yes. Your card works for online purchases wherever the card network is accepted. Enter the card number, expiration date, and CVV at checkout.

Frequently Asked Questions